The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Installed by two courteous and very helpful gentlemen
I am very delighted with my new Sansung washing machine delivered and installed by two courteous and very helpful gentlemen. I find it a joy to use and I love the musical 'end of wash'. Maureen, Windsor, QLD
EXCELLENT SERVICE
Thank you for the best service we have had in a long time! Friendly,
helpful staff and fast delivery. From placing order to delivery
all EXCELLENT SERVICE. Thank you so much. Sincerely, Erica and Steve Erica and Steve, Berowra Waters
Full marks to everyone including the drivers
Not often I make the effort to send some praise out, but full marks to Colin in customer service. Our new LG front loader arrived was installed and promptly decided to overfill and drop its load and flood our laundry and adjoing room. Phoned through our issue (incidently we are still waiting for LG to get back to us)and Colin fixed the problem and arranged a replacement to unit to be delivered - full marks to everyone including the drivers - prompt efficient and very courteous - keep up the good service - I will certainly sing your praises and you have my future business!!!! Appliances Online Customer,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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