The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Well-priced especially as they take old fridge away at no extra charge
Great online shop experience. Prompt reply to queries.
Delivered when said would. Would use again. The Samsung
upside-down fridge/freezer I got is good for 2/3 people,
uses only 1.26KWHr/day- about .26c/day.
Well-priced especially as they take old fridge away at no
extra charge, also unpacked & took away packing, even
positioned it & turned on! Love the layout inside.
Other reviews say shelves/drawers bit flimsy but I don't
find that. Best small upside-down fridge/freezer for the
price and lesser depth to wall means it fits flush to 60cm
deep kitchen tops. L. R. Sans Souci Appliances Online Customer, Sans Souci, NSW
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
I wanted to tell you how impressed I am
Sorry I am a bit late, but I wanted to tell you how impressed I am with the service and courtesy I received from your company when purchasing my new front loader. The guys were running late but kept me informed all the way. The product was a described and performs like a beauty. Thank you again... I will surely be back. Oh and to take away the fawlty machine I had was an added bonus - I AM HAPPY - I will be sure to tell all my friends!!!! ...
Appliances Online Customer, Burleigh Waters, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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