The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very happy customer
A cheery Hello. Our washing machine went bung again so we decided to buy a new one. We checked out the local firms who we have purchased from in the past. Then I decided to check your site as our daughter has purchased off you before. I found the machine I wanted and better still I liked the price of the 8.5 LG. We phoned and arranged it with Gavin and he arranged for delivery today. Top marks to him and top marks to the two delivery guys. The delivery time was spot on and I can’t think of enough superlatives to say about them. Prices may lead people to buy, but top prices and excellent service makes for a very happy customer who recommend friends and relatives to shop with you. I am thinking next of a refrigerator. Thanks guys we are happy customers. Janice and Tom, Toorbul, QLD
So affordable and quick
Wanted to say thank you for being so affordable and quick. The gents who came to deliever and install were awesome. Gillian, Caulfield North, VIC
Pleasant and helpful
Hi, I usually read testimonials with some reservation however, I do believe the ones I have read on your site. Before I reply to the Feefo email, I would like to say thankyou for the service from beginning to end of my experience with Appliances Online. Staff on the phone were pleasant and helpful, delivery men were 2 of the most professional I have ever come across in all my years of receiving deliveries. I have no reservation in recommending this site to anyone. Kylie, Seven Hills, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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