The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am stoked and will certainly buy from you again
We just had our new fridge and washer delivered, we ordered on Friday and were delivered to Nelson Bay on Tuesday. The delivery guy rang an hour before arrival as I requested. I was expecting to be required to help unload as in previous purchases from others, but not so with you guys. The chaps that delivered it were efficient and very courteous and had them unpacked and installed in double quick time. Hey they even took the packings away. How great is that! I am stoked and will certainly buy from you again. JLC Nelson Bay Jim,
Loved reading comments
Loved reading comments from new owners! Appliances Online Customer, Australia
Impressed with the speed of delivery
Order number 1***9 in Adelaide, Norwood just got the fridge delivered - thank you very much. Pleasure shopping online and am impressed with the speed of delivery. Also saved about a $100 in comparison with buying it in a shop/s here. An immediate answer either via e-mail or phone is greatly appreciated. Cliché it might be, but one really feels a valued customer when dealing with appliancesonline. They will do all possible to help. Good old customer service, a friendly smiling face in your e-mail's in-box or at the end of a phone line. I didn't get to use live chat feature, where your questions get answered straight away but what a brilliant idea! I recommended your online shop to a few friends already. Sonja,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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