The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why would anyone buy from a store these days!!?
Why would anyone buy from a store these days!!? Just had my new washing machine delivered well within delivery window (about 10 minutes in!), old machine taken away and new one set up by a very pleasant friendly delivery man. I was a little nervous making a big purchase online but cannot fault the process at all! Thanks so much :) Kendall, Secret Harbour, WA
The delivery service is second to none
Thankyou for the professional service given. The delivery service is second to none. I had two separate deliveries and both times I was phoned at 7.30am with the products arriving before 9am. The delivery guys were friendly and helpful. I will be recommending you to my family and friends and Im looking forward to purchasing again from Appliances Online. Ben, St Kilda, VIC
Thank you guys for your excellent service
Just wanted to thank you guys for your excellent service. I ordered my daughters new washing machine on Monday 10/09 and it was delivered today. The delivery guys were friendly and professional taking away the old machine and installing the new one my daughter has already done the first wash lol. Thanks again and I would have no hesitation buying from you again and recommending you to friends and family. Julie, Gosford, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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