The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I couldn't be happier
I just wanted to write and let you know how impressed I am with your service.Within 25 hours of placing my order, my new Bosch dishwasher had been delivered, installed and the old one removed, taken away and there I was...standing in my kitchen admiring the gleam of the new dishwasher filled with anticipation and excitement at loading it up for the first wash!THANK YOU, THANK YOU, THANK YOU - I couldn't be happier. The dishwasher is fantastic. And the fact that the process of purchasing one was made so effortlessly made the experience all the more satisfying. I really want to make special mention of the helpfulness of Will - the gentleman whom I spoke to when I rang to enquire about dishwashers - he was courteous and honest in both conversations we had -he assisted in my choice - instilled confidence in going with Appliance Online and was never ever pushy. He arranged the whole thing and I'd like to thank him. I also want to thank the delivery man, Jeremy - he was pleasant and very efficient. Upon installing my dishwasher he noticed I had a bracket missing from a shelf under my kitchen sink and he secured it for me! How kind. And he even cleaned up under the old dishwasher when he removed it - how nice. He did a great job.Well there you go - 10/10 for service! And your website is good too - very informative.I have told so many family and friends of your service, so expect future orders!!Well done and have a good week, Angela, Panania
Appliances Online get my tick of approval
Ordered a LG Front Loader washing machine on a Tuesday 22/6/10 around lunchtime for delivery into Melb as a gift. Everything that was promised on the website actually happened. Next day delivery, call made before 9am to confirm a 2 hour window for delivery. The driver rang when he was 20 mins away so my friend could go home. Gift received, installed and the old machine taken away. It could not have been a more pleasant online buying experience. Not sure how good the LG unit will be over time, but for service, Appliances Online get my tick of approval. Shane, Sippy Downs, QLD
The cost was much cheaper
Just wanted to let you know that we are very happy with our purchase. The cost was much cheaper than for the same item in the big stores. Shipping and installation went smoothly too, and we are happy with the quality of the machine. Jennifer, O'Connor, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .