The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price, delivery was free
First time purchaser - great price, delivery was free and service was exceptional. Was told courier would deliver between 3-5 and guess what ? on time, no delays. Customer service called to verify time of delivery. What more could you ask for? Will recommend and will purchase again.
Helen, Thomastown, VIC
Fantastic easy and fast way to purchase online
What a fantastic easy and fast way to purchase online! My delivery was on time but due to my error, was delayed by only one day, they didnt charge me at all and still removed the old fridge free of charge! Very impressed! Shall recommend AO to all. Appliances Online Customer, Australia
Was $200 cheaper than our local shop
Hi Guys, Just wanted to say thanks. We ordered the stove on Tuesday afternoon, I didn't think you'd be able to deliver here to Nintingbool by Friday (today) and told the missus not to get her hopes up! But here it is! And also... it was $200 cheaper than our local shop wanted to charge me. Thanks again Nigel,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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