The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will never buy in a shop again
What a wonderful service. I will never buy in a shop again. Next time I need an appliance this is where I will go. Well done! Thanks a lot. Karen, Australia
They said they would and put my fridge where I wanted
Just wanted to say thanks for the fast and easy way to shop for my fridge. The guys came when they said they would and put my fridge where I wanted. They were polite and courtious. Keep up the great work as I will be recommending you to all my friends and work mates. Eric ,
speedy and efficient service
I called your service centre this morning to report a fault with my washing
machine. Its not an hour later, and the service man has been and gone and
the problem fixed. Im very impressed with the speed and efficiency of
service. Thanks!
Elizabeth , BLACKTOWN, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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