The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great customer service
I just wanted to say a big thank for my new fridge which was delivered today. This is the first time that I have used an online company to purchase a major appliance and I have to say it was a very positive experience.I also wanted to mention how much I appreciated the great customer service I received from Brian. I contacted your company yesterday needing a fridge urgently and the fridge I wanted was not in stock. Brian took the time to see what my requirements were and was able to recommend an alternate fridge which could be delivered next day. That is what customer service is all about so thank you. I will definitely recommend Appliances Online to family and friends. Elly, Riverwood, NSW
Jamie attended to my call & was very helpful
I recently purchased a Fisher & Paykel fridge from you. Jamie attended to my call & was very helpful so just wanted to say I'm happy with the great service & would highly recommend others to purchase from you. Keep up the good work! Josephine, QLD
Delivered to the Central Coast free
How good is this company !! My 2nd purchase was delivered today which was ordered yesterday. Had I have purchased locally I would have paid no less than $50 for delivery, and these guys delivered to
the Central Coast free. Maureen, Green Point, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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