The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Impressed by the way my delivery was executed
I was very impressed by the way my delivery was executed. On ordering the appliance, I received a email outlining what will happen on the day of delivery and it was precisely so. Thank you and good luck. Ada, Linley Point, NSW
The Best Service
The Best Service we have had. Delivery staff were the most helpful and
considerate we have experienced. They ensured that we would use the
company for future purchases we may require. Christine, Mudgeeraba, QLD
Wow, wow and WOW!
I have just spent the last 24 hours dealing with THE best online shopping experience I have ever had! Wow, wow and WOW! I can not say enough positive words about Appliances Online Aust. IF only 'actual' stores had half the amount of professionalism as AOA then perhaps they wouldn't feel the need to complain that "online shopping is hurting our business". Well yes it is when you get the product, attention, service and delivery standard of AOA. Thank you to all at AOA. :-) Alex, Bundoora, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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