The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Informed each step of the way
Hi Guys,Just had my delivery arrive today and would just
like to say Im very happy with the service from Appliances
online.Everything was easy to order on the web, I was informed each step of
the way via email and buy the delivery drivers.They were friendly, helpful
and arrived in the stated time slot. Well done guys, i'll be recommending
you to all my friendsExcellent serviceCheers Mark, Greenslopes, QLD
What a fantastic service
I recently purchased a washing machine, not only was the price fantastic, but it was delivered today without any hassle. Two phone calls from the drivers telling when they would arrive, quickly installed, and tested, the old machine taken away.... what a fantastic service. have told all my work colleagues and will no longer being buying appliances in store. Thank you very much..so impressed. Kaye whitfield, ALEXANDRA HILLS QLD
WOW I AM IMPRESSED.
I am replying to this email to express my extreme pleasure and delight with
the service provided by Appliances On Line - from the time order to
delivery was a period of only 21 hours - machine delivered, installed and
rubbish and old machine all taken away - WOW I AM IMPRESSED.
I am impressed with the efficiency and ease of this transaction and the
pleasant nature of the Delivery Team. My whole experience with your
company has been easy and stress and problem free.
Thank you - I shall ring your praises loud and clear to friends and family -
it is wonderful in a time where customer service seems to be unheard of - to
find and deal with such efficiency. You promised and you delivered - Well
done.
Thank you APPLIANCES ON LINE.
Linda J. Vaughan. , FLINDERS PARK SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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