The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very pleased with purchase
Very clear instructions with good illustrations and documentation. Easy to follow. Order process simple and straight forward with phone call follow up. Delivery as promised by phone call prior to delivery. As indicated new appliance, old ones removed with packaging. Very pleased with purchase. Ben, Doncaster East, VIC
premium service!
I received my Samsung washing machine today and just wanted to congratulate you on the premium service and complete process from start to finish. Everything happened as you quoted it would on the website and yesterday when I called with a query re delivery time you did your best to accommodate my request in a friendly manner. I will certainly be back for my next purchase of a fridge hopefully soon and I will be highly recommending Appliances On-line for exceptional service and VALUE also. Thankyou Phillipa, PEREGIAN SPRINGS, QLD
Best price,best service and on time delivery
Excellent site and also excellent service. I bought a fridge this week,,best price,best service and on time delivery!Will recommend this business to my friends! Johanna, Macquarie Fields
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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