The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely pleased with Appliances Online's service
We were extremely pleased with Appliances Online's service. We ordered our new fridge and it arrived the next day, on Christmas eve! We were very impressed with the prices and efficency of delivery. The fridge arrived right on time (midday) as advised and was safely installed in our home. We will definetly reccomend applicances online to our friends and use them again. Sonja, Hornsby, NSW
Amazing service and good prices
I must send a thank you to your company. Never before have I received such amazing service, delivery within the blink of an eye, appliance installed and packaging removed and to top it off, my old dryer taken away as well. Your delivery men were delightful and nothing was a problem for them. A big thank you and believe me I will shop with you again in preference to anyone else.Keep up your amazing service and good prices!!! June, North Willoughby, NSW
Eager to satisfy
Thank you for the online experience. Site was easy to use
and the service given was terrific. The staff I telephoned
regarding order especially Sophie were great and eager to
satify. Thank you I will definitely use this great service
again. Helen, Broadford, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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