The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
My freezer arrived promptly and in shop condition
I was very happy with the service from Appliances - I live in an isolated part of Victoria and my freezer arrived promptly and in shop condition. Christie, Marlo, VIC
Great work and well done
Guys, Thanks for a brilliant service. Bit nervy buying a washing machine online. you guys were significantly cheaper than others online (which was a worry). But experience was fantastic. From text message confirm to the two awesome guys who called, delivered, installed and removed our old machine (free)! Great work and well done. A David Jones service and at very, very reasonable price. Thank you Tony, Chapel Street North, VIC
Your service has been exceptional
I ordered a Bosch washing machine on Wednesday 29th January and it was delivered and installed by the time I arrived home from work the next day! The driver rang me on Thursday morning to say what time he would be there, he arrived within the appointed time and installed the new machine, removed the old one and took it away with all the packaging, all at no extra cost. Your service has been exceptional, I never give feedback on anything but you guys are so outstanding you deserve the recognition. Thanks again Maggie, Fairlight, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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