The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you for your time, effort and all your work
Hi Andrew
I just wanted to say a big thankyou for your time, effort and all your work in assisting me with my purchase. I found this to be a great shopping experience. Appliances Online were very professional from the first contact I made right through to the delivery of the products and payment.
I have no hesitation in shopping from appliances online again and am happy to recommend you both to family and friends.
Thank you very much Chris,
I cannot recommend Appliances Online highly enough
I had to replace my old gas wall oven and had done my shopping regarding prices and installation costs. NO-ONE could beat Appliances Online. And I don't think that there is another company in Australia who could beat them for service and delivery times. I ordered the oven Wednesday afternoon and it was delivered AND installed by 10:30am the next day!!!! The phone staff were polite and courteous when I rang with my pre-purchase queries and the online purchasing process was quick and painless. The delivery/installation man was right on time and a very lovely man who made absolutely certain that everything was working properly before he left. I cannot recommend Appliances Online highly enough Suzanne, Hillside, Victoria
Servicemen very helpful and polite
I am very happy with the microwave. Previously I have bought a refrigerator and dishwasher from Appliances on Line. On every occasion I have found your servicemen very helpful and polite. The service where the appliance is delivered within a few days and unpacked, connected and the old article removed is great. I have recommended the firm to a number of people. Joy, Heidelberg Heights, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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