The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Nothing was too difficult for them
As a first time purchaser were very impressed with the efficiency, product selection, competive prices and hassle free experience. We were too busy to replace the dishwasher in our rental property when the old one failed. Our property manager suggested Appliances Online and after ordering on line one Monday afternoon, by 10am the next the purchase, delivery, installation and disposal of the old dishwasher was all done. I had personal contact via phone as well and they were more than happy to help with my enquiries and nothing was too difficult for them. We would certainly be using this service again and highly recommend this service. David, Tingalpa, QLD
Marvellous experience
Easy to navigate the website. Very competitive pricing. Got the impression that the company was reliable, professional and safe to do business with from the largely positive reviews from your clients. I was very impressed with how painless the delivery was. Delivering the appliance, unpacking it then removing the packaging and the old machine was a novel experience. Amazing how annoying it is to deal with disposing of the packaging and the old machine and your organisation made it completely painless. Marvellous experience. Thanks. Will definitely recommend your services to all of my friends. Jean- Pierre, Indooroopilly, QLD
I will never be buying anywhere else again
I will never be buying anywhere else again & the
same goes for many of my friends that I have recommended these guys to.
The web site is nice & easy to use. The advice on the site is great
(and spot on) and when you ring with any queries, they will bend over
backwards to help you out. There is no need for you to be hunting around
for a better price or trying to haggle with a sales person as these
guys are very competitively priced. Please don't be surprised to get a
couple of phone calls to say the delivery boys are running late, but
considering the amazing job that they do & how they manage to stay
bright & bubbly all day long, we have to give them some credit. All
in all...I believe that it won't be long before Appliances On Line
becomes Australia's number 1 leading white goods retailer. Appliances Online Customer, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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