The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank you all for the great service you supplied
I have to thank you all for the great service you supplied. I am an elder lady and am so relieved that the installation of my new fridge was so hassle free. Both *** and *** **** **** told me they would take my old fridge away for a fee. However, they would not guarantee that they would take the new fridge out of its box for me, as this would depend on the carrier’s time schedule. What good was a new fridge in a box to me if they took my working one away? Sadly, I remembered the trouble I had getting a new TV out of its box etc., so how was I going to manage a huge fridge? If I had of known of your wonderful service, I would have replaced my very old fridge years ago.
A very Happy Customer. Phyllis,
Thank you for your professionalism
G’day, Just
to let you know that I received the goods this morning – only about 36
hours after placing the order, and Coonabarabran is a bit out of the
way! Thank you for your professionalism, it is much appreciated. Don Don, Coonabarabran, NSW
A site that actually helped me
Thank you for a site that actually helped me find the info I wanted quickly and easily. I especially liked being able to narrow my search in fridge freezers by style (freezer on top, frost free) and
specific dimensions, as my fridge opening is wider but shorter than average.
Kudos to the designer for thinking about how the consumer wants to use your site (rather than what is currently "in" ). Greg, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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