The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Handled so politely and efficiently
To Appliances Online Just writing to thank you for the professional manner in which you handled my order for my new washing machine. From the first contact I had over the phone, which was handled so politely and efficiently, to the delivery which arrived as promised and installed efficiently with the removal of my old machine, I thank you. It was a pleasure dealing with friendly and competent people. If I need any new appliance I will definitely purchase it from your company. Thank you. Lynette,
Follow up service was fantastic
I would just like to say I will be back. The follow up service was fantastic. I had a problem that was fixed even though my products were sent over 350km from your depot. I have told all my friends
about you. Andrew, Mount Hotham, VIC
Very impressed with the professional & prompt service
I have been very impressed with the professional & prompt service from Appliances Online. The website is easy to navigate, informative, product variety & availability is very good and the prices are unbeatable! I have now bought a w/machine & a few weeks later a vaccuum cleaner. When I called the customer service line about each product & new year delivery times, they were very helpful and professional.The admin emails & delivery confirmation calls were prompt professional and clear. The delivery men were fantastic - took great care, communicated with each other all the way up the staircase and were very thorough in their intructions while being fast & efficient. ...and took away both old products for free! So far both products are going very well, so I cant comment on aftersales service, and hope i never need to! I can totally recommend Appliances Online and have been telling all my friends to consider using them. Cindy, Maroubra, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .