The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
It was a painless experience that took me only a few minutes
Dear AO,
Our new fridge arrived today. Thank you for your superb service!! It was a painless experience that took me only a few minutes and I appreciate the time frame and the phone calls preceding delivery. Many thanks again, Ros Ros,
Cannot believe how much time I saved ordering online
My wonderful washing machine has just arrived and has been installed. What a great service - no time to shop around for one because we both work full time, cannot believe how much time I saved ordering online. Delivered & installed the day after I ordered it, the major retailers can't even offer that. Will definitely use Appliances Online for my next major appliance purchase. Thank you. Tiara,
Prices were the best I could find anywhere
Thank you for making the purchase of my new kitchen appliances so very easy. The prices were the best I could find anywhere and believe me I researched for months. The site was easy to navigate. I would thoroughly recommend Appliances Online and I will be back for more when the time comes. I must also say how friendly and helpful the delivery team were this morning. Joan, Ormiston, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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