The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Professional and polite
I recently ordered on line a washing machine from your company. All is well with the machine. The two men who delivered the washing machine were extremely professional and polite. As they were the only people we spoke to directly, I would like to say thank you and we will be using your company for all our white goods purchases from now on. It is a nice change to receive good service. Wim, Hope Island, QLD
Thanks again for a job well done
Thank you very much for such great service in getting our new appliances. It was fantastic to get the phone call and less than an hour later, as advised, two efficient members of your staff arrived, set up our new gear and got rid of the old. We will be recommending you to friends and hope to use you again in the future. Thanks again for a job well done. Philly, Figtree Pocket, QLD
The service was amazing
The service was amazing, we ordered our new fridge at 3pm on one day and by 11am the next day we had a new fridge and it cost less than what we could have bought it in the shops, and was delivered to our front door, and they took away the old one. Can not beat that for service. Keristi, Collaroy, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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