The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I'll be back for sure!
I would just like to pass on how impressed I was with your service! The whole process was professional and prompt. I hadnt heard of Appliances Online before so I was a little unsure about purchasing through the website as I have been stung for large items before online. After speaking to a very helpful and friendly customer service person over the phone, I felt very safe about my purchase. Even the delivery guys called to say when they were coming (as promised by customer services). Well done! What a great business you run. Ill be back for sure! Thanks Natalie, Camp Hill, QLD
Nothing was too difficult for them
As a first time purchaser were very impressed with the efficiency, product selection, competive prices and hassle free experience. We were too busy to replace the dishwasher in our rental property when the old one failed. Our property manager suggested Appliances Online and after ordering on line one Monday afternoon, by 10am the next the purchase, delivery, installation and disposal of the old dishwasher was all done. I had personal contact via phone as well and they were more than happy to help with my enquiries and nothing was too difficult for them. We would certainly be using this service again and highly recommend this service. David, Tingalpa, QLD
Prices were the cheapest, delivery free
I'm quick to complain when something is wrong, so when I receive first-class service, I think it's only fair to compliment. Your service was faultless. Your prices were the cheapest, delivery free, fitting free, you allowed me to choose the day of delivery, you advised exactly how I would be contacted re delivery. The driver contacted me exactly as you said he would, delivered on time, fitted the appliance, made sure I was satisfied, and left. Keep this standard of service up and I won't be shopping anywhere else for my appliances in future. Why would I? Thanks Karen, North Freemantle, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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