The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Over the moon about the service and value that you offer
We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Excellent service and very helpful staff
I have found the whole Appliances Online customer experience to be outstanding. Great website, fantastic product choice, excellent service and very helpful staff. Many congratulations to you. Alistair, Manly Vale, NSW
The new washing machine is fantastic
I just had to write to thank you and to tell you the new washing machine is fantastic. I shall have no problem in recommending both the machine and yourselves to anyone. Lyn ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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