The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Actually quite extraordinary
A big thank you. Exceptional service. Everything happened exactly as promised. Actually quite extraordinary. Highly recommend this company to anyone.
Rebecca, East Tamworth, NSW
Driver took all the packaging and old fridge away without being asked to
Great service - ordered fridge and it was delivered two days later - driver took all the packaging and old fridge away without being asked to - would use website again and recommend it! Appliances Online customer,
Superlative service
I just wanted to thank you for the usual superlative service. The two delivery men - Richard and Matthew - were not only incredibly courteous, but did a bang-up job in delivering our fridge, unpacking it, and cleaning up afterwards. They were, in a word, fabulous! Thanks again. Appliances Online Customer, East Ballina, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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