The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Seriously great work
Simply, this was the best buying experience I have encountered in this country. The site is brilliant to use, the prices are outstanding, and the service was practically perfect - we ordered at 2pm on Friday, and by10am Monday our kit was delivered and installed by two great reps. Seriously great work... Steve, Darlinghurst, NSW
Can't ask for more than that..
I have just had my new washer delivered at the time & day
they said ,very efficent , the new one was unpacked & set up
& the old one taken away.. Can't ask for more than that..
Very Happy....Congratulations Patricia, Wanneroo, WA
Who ensured that the machine is delivered to me on time
Dear Sir,
I received a replaced washing machine on 15/01/09 as my original purchase was faulty. This email is to say thank you, in particular to Andrew who ensured that the machine is delivered to me on time. I have had no problems with this machine, and I feel more grateful than ever for immigrating to Australia where I can enjoy this service. Visko,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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