The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
One very happy customer
Pleasantly surprised with the ease and speed of my purchase, both online and in real time. I placed my order online and within ONE day had my brand new freezer in my home! Although the delivery guys were quite late, they consistently rang and kept me up to date with their whereabouts, and upon arrival explained themselves thoroughly and nicely (had a few unfortunate mis-haps!). Customer service is definitely a high priority with these guys and it was totally refreshing! One very happy customer here, so glad I found these guys! TJ, Bellbird Park, QLD
Old fashioned service and good prices
I would just like to say that every testimonial that I have read I would
agree with - it was the best service, price and courteousness right from
the lady I telephoned to the young men who delivered my front loader.
This has changed my way of shopping forever. Thankyou appliances online
for your old fashioned service and good prices. We will always check
your site first. Cheryl, Toowoomba, QLD
A big thank you to our delivery person
Just a quick thank you for your our delivery yesterday of the microwave
that we ordered. Old appliance removed & taken away just as quickly
as new one was installed. A big thank you to our delivery person. Tanya, Glebe, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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