The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Amazed at such excellent service
We ordered a Bosch dishwasher from Appliances Online yesterday morning, and were asked when we would like delivery to take place, so we said today. The very next email through told us the drivers start at 4.30 am, and they would call before 10 am. At 7 am today we received a call from a driver, who informed us they would be at our place at 8am, and they arrived on that exact time, brought the dishwasher up the stairs, removed the old one, and were finished in minutes. We are at Taree, which is approximately 260ks away, and received our dishwasher the very next day, and with nil delivery charge. I have mentioned this to several people today, and they are all amazed at such excellent service. This should make the H***** N*****s and B*** L**s look closely at better service and nil delivery fees. We will buy from Appliances Online again. Gary, Taree, NSW
Very helpful and courteous
I would like to thank you guys for the prompt service, I am impressed. Thanks to the delivery and installation guy - very helpful and courteous Keat,
Price was right, the delivery fee-free, delivered on time
I recently purchased a Simpson 6kg vented dryer from you. The price was right, the delivery fee-free, delivered on time - what more could I ask for. Thanks Jenny,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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