The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Greatest shopping experience ever
I wish to advise you the washing machine arrived today, just now, I wish to thank you for the greatest shopping experience ever. We will be buying from you in the future, our local stores (**** and ****) are out of the ball game when it comes to doing deals.
It only took 2 days for the delivery down this way.
Jenny and Colin, Moruya Heads, NSW
The big companies wonder why the public are turning away
Wow, efficiency and the big companies wonder why the public are turning away. I just placed the order, blinked and then my product which was a dryer turned up. No being mucked around, and even the delivery man was a gentleman too. I definately will be looking here for other products and recomending this company. Thank you to a great team!!! Rosie, Korumburra, VIC
Old fashioned service
I would like to compliment your company once again on its service.I sent
the email below and the next morning one of your gentlemen from Sydney
telephoned to arrange for another dryer to be delivered today and the original
machine to be sent back to the manufacturers as it was possibly faulty. True to form, the driver phoned early this morning and arrived on time
at 10am. As the driver wanted the box to cart the original machine, he quickly
unpacked the dryer and put original one in the box. My husband has had a stroke
and is not able to do these things, so I was extremely grateful that it was done
without being asked. Old fashioned service again. The drivers were very
pleasant young Indian men who were certainly good ambassadors for Appliance on
Line. It makes such a change nowadays to get a job done properly and for
people to turn up within a time frame.Many thanks and I will be
recommending your company to my friends and Val, Beaumaris, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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