The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Guys who delivered my freezer were very nice which is unusual these days
I would really like to thank you for the great service I received, the guys who delivered my freezer were very nice which is unusual these days and I will pass on to my friends and family about the store and the service Thank you so much. Sue,
Wonderful phone service, incredible prices
To the team at appliances on line. I have been in the service industry for over 30 Years and just want to, congratulate everyone at appliances on line.
Wonderful phone service, incredible prices and I am sure your delivery team will follow in the same fashion.
Once again thank you so very much for your excellent customer service. Its my first time, purchasing from this company but I can assure you I will be referring you to all my family and friends.
A big hug from my wife and myself to all the team. Domingo, Coorparoo, QLD
Even with the price alone Appliances Online wins out
So my fridge and microwave have just arrived and been installed by two lovely staff! I had to get online straight away to convey my thanks for a completely hassle free experience. We ordered the fridge and microwave at about 2pm yesterday and by 10.30am next day they are already at home in our kitchen! Even with the price alone Appliances Online wins out, add to that, a great range of products, a site easy to navigate, fast, cheap(free!), convenient delivery AND installation PLUS removing your old appliances and you simply can't go wrong! To top it off, the whole service was conducted with complete professionalism. We couldn't have asked for a better service, we will recommend and we WILL be back!! Thankyou! Emily, North Carlton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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