The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We have been very, very impressed
We have been very, very impressed with the service provided by appliancesonline. We found out about the company through an online search. The website is extremely easy to use and contains comprehensive information which reduces the need for background research. Other sites we tried seemed to lack information and were less user-friendly. The call centre has been extremely helpful when I have rung. The machine ordered was out of stock, so the next model up was supplied within an hour of a call to check upon delivery! Delivery was free and the packaging was taken away. We have wholeheartedly recommended appliancesonline to others. Christopher, Middle Ridge, QLD
Amazing service
Amazing service - ordered 43 bar fridges. Campbell sourced them and called back re delivery etc. within 30 mins. Delivery was as advised. Absolutely no problems whatsoever. Many thanks.
Christine, Preston, VIC
I will never be buying anywhere else again
I will never be buying anywhere else again & the
same goes for many of my friends that I have recommended these guys to.
The web site is nice & easy to use. The advice on the site is great
(and spot on) and when you ring with any queries, they will bend over
backwards to help you out. There is no need for you to be hunting around
for a better price or trying to haggle with a sales person as these
guys are very competitively priced. Please don't be surprised to get a
couple of phone calls to say the delivery boys are running late, but
considering the amazing job that they do & how they manage to stay
bright & bubbly all day long, we have to give them some credit. All
in all...I believe that it won't be long before Appliances On Line
becomes Australia's number 1 leading white goods retailer. Appliances Online Customer, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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