The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
No other company has come close
I would just like to tell you how fantastic my online buying
experience was with you. From ordering right to delivery it
was unbelievable. No other company has come close to the
high level of your customer service. I have highly
recommended your company to many of my friends already
Thanks Kim Kim, St Clair, NSW
Very pleased with the service provided
I was very pleased with the service provided by the delivery guy, my fridge and handheld vacuum are exactly what I wanted and perform perfectly. Thank you for your service.
Naomi, Coburg, VIC
You responded very quickly and followed through
Hi.I recently contacted you regarding the purchase of a coffee machine. You responded very quickly and followed through with the order just as quickly. I was really happy to get such great service and I am really happy with my coffee machine. Thanks again. Lana ,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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