The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Faster...and cheaper!
I would just like to commend you on your excellent service. We purchased a fridge last Friday and it was delivered and installed by Monday 1pm! We live in WA and that is faster than what some of the big retailers were offering and cheaper! Well done and thanks Chris, Wattle Grove, WA
Thanks for the terrific service
Thanks for the terrific service! It is so rare to get good service that I almost resign myself to disappointment when making any significant purchase, but you guys have been great! I was simply amazed at how quickly and efficiently you supplied our new fridge. The guys who delivered it were great too! Scott, I was simply amazed at how quickly and efficiently
A quick thank you for your outstanding service
Just wanted to say a quick thank you for your outstanding service. I purchased a clothes dryer from your website yesterday afternoon, used the online customer service window to ask a few questions that were answered immediately. The lovely sales woman then personally called me, made the transaction very quick and smooth then assured me that my dryer would be delivered next day. Not to mention they price of the dryer could not be matched anywhere else, especially with free delivery.
Delivery guys were extremely polite, rang twice to confirm when theyd be here, took my old dyer away and set up new one. Everyone loves to make the effort to have a whinge when service is terrible, but I just wanted to say how impressed I was with yours. I would without hesitation use your services again. Thanks again. Elizabeth, Bonnyrigg Heights, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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