The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great prices and friendly, courteous staff
Finally! A business that understands and delivers exceptional customer service. Great prices and friendly, courteous staff and delivery personnel makes this company one I will look forward to dealing with in the future. Lynette, North Ryde, NSW
I cant believe how quickly I received my DVD player
I just wanted to email to let someone know that Im so impressed with your service and how you delivered on your promises. I cant believe how quickly I received my DVD player. The guy who delivered it was courteous and pleasant, and Ill definitely be returning as a customer. Stergia Papangelis, ROCKDALE NSW
Everything went like clockwork
Hi,
Just wanted to thank you all at Appliances Online for a " Pain-Free" transaction.
Everything went like clockwork from start to finish.
Many Thanks to all concerned for a job well done.
If anyone I know wants anything you guys handle, I will strongly recommend your good selves.
You certainly deliver on Price & Customer Specified Delivery Date, but the FREE REMOVAL of old appliances is also a REAL WINNER!!
Thanks again & best always, Walter, Athelstone, SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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