The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I cannot fault the service
I am delighted to tell anyone who'll listen what finding Appliances Online has meant to me and my family. We have now made 4 purchases, all white goods, 2 fridges, a washing machine and the latest purchase a clothes dryer for my son. With the clothes dryer I also paid to have it mounted on the wall. I cannot fault the service. Wonderful. Not only delivered when they say they will but they install and take away the packing as well as old whitegoods if you wish................ I highly recommend these people. I almost forgot...... cheaper than any retail store as well!!!! Carol, Seaford, Vic
Cheapest price by a mile
Wow. Great service, next day delivery for free, cheapest price by a mile…what is there not to love. Great option for young woman in flat on her own. She could pay COD to very helpful and courteous delivery staff, without doing a complex sales negotiation on her own. Even the competition store based retailer said “we can never match online offers”. Many many thanks. Cath, Melbourne, VIC
I have only good things to say
Based on my recent & previous experiences of shopping online with Appliances Online I have only good things to say about it. Their service is so good. Which in this day & age, is a rare thing to find! We recently purchased a Bosch washing machine (WAE20262AU) they were very helpful over the phone with any query we had & their website is easy to navigate & purchasing is so simple. Their prices are unbeatable. I did the ring around & no-one would match or better the price! The delivery was super fast, machine arrived in 2 days & the delivery guy was on time, knowledgable, friendly & took our old machine with him! I cannot fault our experience with Appliances Online & will definitely be shopping with them again & again & agian.... Shannon, Kings Langley, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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