The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
I will definitely use appliancesonline again.
Appliances online are great- they are cheap, quick and
efficient, website is easy to use, and they delivered
exactly when they said they would, plus the delivery guys
were so lovely. If I ever have to buy more appliances, I
will definitely use appliancesonline again. Clinton,
The most professional and prompt service offered
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son, in Brisbane. This week, we bought on his behalf a dishwasher and, today - as a matter of urgency - a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff. Once again, sincere thanks - no wonder you are blitzing the opposition. Denis, Brighton, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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