The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I was extremely happy with the product, and particularly the service
Didn't know where to put this, but just wanted to add to your already wonderful list of testimonials by saying that I was extremely happy with the product, and particularly the service. I was phoned the day before the delivery date I requested and given an approximate time, and an hour before that the driver called to let me know how far away he was. On time, friendly, efficient, hassle-free. Will definitely be recommending to others. Thanks so much! Lisa, Noble Park, Victoria
I would like to express how happy I am
I have received the delivery of the fridge I ordered on Friday. I would like to express how happy I am with your company's level of service, not to mention price. To top it all off, it was delivered by David and PJ, who were so helpful, despite having to navigate a rather challenging course which included a couple of stair cases to deliver, and then again, to remove the old fridge, which was taken away along with all the packagings from the new fridge.
I will highly recommend your business to my friends and associates. Peter, Greenslopes, QLD
Great service can be hard to find these days
I purchased a smeg dishwasher at 6.35 am on Tuesday 1st October, and it arrived on my door step before 9am on the 2nd. Everything I wanted, old dishwasher taken away, in and out service with no dramas. I am so impressed with your service from start to finish I purchased online and rang your customer service centre and the person I spoke with was so happy to help with my enquiry and your delivery drivers were fantastic. I will not hesitate to recommend your service in the future. Great service can be hard to find these days and your company excels at it. Jayne Gavenlock, HAMILTON NORTH NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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