The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Exceptional
I would like to thank you for sending such great young men to deliver my dryer. They were so happy – it was great. They unpacked my dryer, positioned it for me and took away the old machine and all the rubbish. I know that’s part of their job but they were exceptional.Please convey our thanks. Lyn, Aspendale Gardens, VIC
Impeccable customer service
The website is very well designed and it matches the level of service that this company provides. Every thing that is written on this site is adhered to. An excellent company with impeccable customer service. Stuart, Australia
We are very impressed with your service
We recently purchased a refrigirator from you. We were very impressed with the friendly and helpfull delivery men, the price of the item on your site was $ 994.00 plus $ 16.00 delivery (from Sydney to Canberra) this included instalation and removel of the old fridge. The same fridge was $1390.00 at ***, but they wanted 50.00 delivery and no removal of the old fridge. We are very impressed with your service and have recommended your site to friends. Many thanks. Imke, Garran, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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