The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery, your ordering service is excellent
Last season I had been chasing up a De Longhi dehumidifer through various stores in my area without success. I can’t believe how easy it was to order the one I wanted through you with such a prompt delivery, your ordering service is excellent and in future when I need something like this I will always use your service. But as well as that, I have always avoided ordering on line because I’ve never wanted to put my credit card details on the net; how superb to have this appliance I need badly in this humid atmosphere delivered promptly and without drama, but particularly that I have the opportunity to pay in cash – as well as the other possibilities you mentioned. Thank you again, your service is much appreciated. Sheila, Margate, QLD
The purchase price that was incredible
I would like to thank you all at
Appliances Online, For the most efficient service in my recent purchase
of a Refrigerator from you. From the purchase price that was incredible,
the purchase of extra 3 years warranty that was also very much lower
than other ones,the delivery arrangement to my home Free, and not like
other stores when asked what do I do with the old Fridge
? be told we only sell them! You will have to pay for delivery and
arrange for removal at your own expense. No wonder you have a very high
rating in the respect to being efficient in your area of dealing with
people. I might add that the delivery was exactly as indicated to me
by e/mail and the very courteous men who delivered and took my old
fridge has indicated to me the type of staff you have working at
Appliances On line. I will be advising others where to shop on line. Thanks' again for the service you have given me. Malcolm, Mt Ommaney
Excellent customer service
I have just bought my first appliance from Appliance Online and I must say how delighted I am with your prices, your excellent customer service and your reliable delivery service. Why can't all companies perform like this? Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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