The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Wish more companies offered such good service
I would like to thank you for making the purchase of my new washing machine so easy. The delivery men phoned to let me know when they were arriving, and arrived on time. They took my old machine away and connected up my new one. I was impressed, and wish more companies offered such good service. I wont bother looking at the high street in future, using your company instead. Once again thankyou. ps I dont usually bother leaving feedback to companies. Debbie,
Awesome stuff!
Just wanted to advise you on how happy I was to receive my order today which was delivered within 24 hours of placing it ! Awesome stuff and the delivery driver rang in advance to tell me he wasn't far away. I run a logistics company and if I could provide a service like this each and every time I know my customers would be pleased. I will be telling all my friends to check you out cheers. Steve Brogan, WEST MELBOURNE VIC
New repeat customer
Quick, easy, straightforward. I wish all ecommerce sites were like this. Well done. you have a new repeat customer. Kelly, Elsternwick, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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