The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Efficient, friendly, courteous and reliable service
Efficient, friendly, courteous and reliable service. I'll be back. Thank you. Lorraine, Sydney, NSW
What a fantastic service you are running
Dear Madam / Sir,
What a fantastic service you are running - do not change the business model nor the people who you are engaging.
I cannot provide sufficient praise for the responsive and customer focussed service you are providing.
I will be vigorously referring your business and personally again using your service.
How refreshing you are in the modern commercial / retail environment.
Well done. Gary, Glenroy, VIC
Guys who delivered my freezer were very nice which is unusual these days
I would really like to thank you for the great service I received, the guys who delivered my freezer were very nice which is unusual these days and I will pass on to my friends and family about the store and the service Thank you so much. Sue,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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