The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I cant believe how quickly I received my DVD player
I just wanted to email to let someone know that Im so impressed with your service and how you delivered on your promises. I cant believe how quickly I received my DVD player. The guy who delivered it was courteous and pleasant, and Ill definitely be returning as a customer. Stergia Papangelis, ROCKDALE NSW
Absolutely fantastic service
I have received absolutely fantastic service from Appliances Online. The fridge that I purchased was faulty, and Carla Horvath went above and beyond to help me out. She was friendly and professional and understanding of my situation. She organised for it to be replaced, for free, very quickly, and at a convenient time. I was rather annoyed about the faulty fridge but Carla's fantastic service turned that around and I will now recommend you to all of my family and friends. Amanda, Bowen Hills, QLD
Thankyou for your prompt delivery
Hi,thankyou for your prompt delivery.The 2 boys were experienced and courteous,and the machine arrived well within the time frame.Although I haven't used the machine yet,I'm sure if it runs as good as it looks,I will be very happy.Thankyou once again. Geoffrey, Caboolture, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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