The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
All aspects of this service have been fantastic
All aspects of this service have been fantastic. I can sit at my desk in Adelaide and order items for delivery in Melbourne. If I had to organise it another way it would be too hard. Also the prices are very good. Brad ,
Appliances Online get 10 out of 10
If a company is judged by the way it deals with problems, then Appliances Online get 10 out of 10. I had a problem with a damaged door from delivery and it was handled promptly, efficiently and professionally. I will absolutely be shopping with you again. Very, very impressed. Was also happy with the ability to make a late night phone call, get stock levels checked, and organise delivery in under 48 hours. Well done! Kirsten, Gwelup, WA
Better quality and service than walk in stores
Everything Applianes Online committed to, they delivered. We ordered our Fisher and Paykel washing machine on Sunday afternoon and it was delivered 10am Tuesday morning. For the price I was going to pay at other "retailers" we got the next model up for the same price on here. It is refreshing to have a online store deliver better quality and service than walk in stores. I will definately be back. Sam, Calamvale, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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