The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A pleasurable and easy experience
I just wanted to thank appliances online for their prompt delivery of my new fridge yesterday. I was amazed at how quickly it arrived and teh guys who delivered it were just fantastic. They phoned me when they were 20 minutes away, moved in the new fridge with no complaints (my house can be hard to access with furniture), they unpacked the new fridge, set it up, and took the old one awaywith no issues whatsoever. It is so rare these days that people deliver on tehir promises and make buying whitegoods a pleasurable and easy experience. I wouldn't hesitate for one secome to purchase my whitegoods from you in the future. Jemima, Marsfield, NSW
The service was amazing
The service was amazing, we ordered our new fridge at 3pm on one day and by 11am the next day we had a new fridge and it cost less than what we could have bought it in the shops, and was delivered to our front door, and they took away the old one. Can not beat that for service. Keristi, Collaroy, NSW
Thank you, it's been a pleasure
Got my new Lg washing machine today. It has exceeded my expectations. The guys who delivered it were fantastic, they quickly installed my new machine and took away my old one. Thank you, it's been a pleasure. I will tell others and I will buy again from you. Leanne, Mangerton, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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