The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
We were impressed
I was a little aprehensive about buying a washing machine on line because of reports I had read that Lemair were not noted for after sales service. I was sure I had made a mistake when the machine arrived, missing the adjusting foot. We were due to leave on a caravan holiday in just a few days so I was not optomistic when I rang Appliances on Line to ask for a replacement foot. I was pleasantly surprised by the backup service I received. The replacement part arrived in time for our machine to be installed in our caravan and was backed up with a phone call to confirm receipt. We were impressed and have already recommend Appliances on Line to friends in our caravan club. Darryl, Ferny Grove, QLD
I found your site really convenient
Just wanted to let you know I found your site really convenient and was very happy with getting my appliance the next day. Thanks Sarah,
Both sales were hassle free, quick and easy
Thank you Appliances online. I have purchased a washer and dryer from you and both sales were hassle free, quick and easy. You've got the best prices, delivered when I needed the goods. U were even able to help me out when I needed to change my order. Next time I need an appliance I will be back and I have told all of my friends how good you are! Leanne,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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