The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Proficient and efficient
I had a new fridge delivered by your company on Monday 31/10. The two young men Warren and Glen were both proficient and efficient in the way they went about their work. These are difficult delivery addresses around here and it was a pleasure to see how Warren sized up the situation and then calmly guided Glen in the best way to put the fridge into place.
Please pass on my appreciation. Dianne, Avalon, NSW
The order was delivery exactly in date and time
Appliances Online - Receipt Hello,
The order was delivery exactly in date and time and was exactly the kind of gift my daughter would have expected.
I wanted to thank you so much for having delivered in date and time. It's the first time where a site is asking me to choose a date within a couple of available delivery dates. And the first time the date is respected so exactly.
The 22th at ten o'clock I got a mail from my daughter telling me that the gift where received and received in super good condition !
Here in France I have to order two weeks before just to expect me to get it for Christmas and then to pray every day not to get it in January !!! And no one will ask me on which date I would prefer to be delivered.
Helas you know France is within the so called old continent !!!!!
So thank you so much again and Merry Christmas to all of you. Daniel,
Thank you for your great service
Just a short note to say thank you for your
great service, I ordered my fridge yesterday and it arrived less than 24
hours later, and completely happy with everything connected with the
transaction. I will definitely recommend this company to my friends and
will use it again in the future myself when need be. THANKS AGAIN. Rosemary, Wadalba, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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