The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Better than any of the normal retail stores
Just wanted to pass on my thanks. We ordered a fridge in the week before Christmas and it turned up the next day - better than any of the normal retail stores were able to offer us and at a better price. Thanks again. Mike,
I saved over 25% and it was easy
I just want to thank you guys for an excellent service. As a
landlord of an interstate property, I don’t have an opportunity to shop
around for the best deal when needed. The easy way out is to accept
the property manager’s suggestions: in this case, they quoted me $880
for a new dishwasher, fitted. By using your company, I saved over 25%
and it was easy! Thanks Dean, Drewvale, QLD
Keep up the good work and great service
I usually don't write reviews but I am so impressed with the service of Appliances Online I had to write and say how impressed I am. Our dryer blew up on Monday night and a friend suggested ordering online from Appliances Online as I already new the model I wanted. Contacted the customer service number at 8.00pm to confirm something before I ordered and they answered the phone, WOW. I ordered Monday night and received a phone call at 6.45am on the Wednesday stating the dryer would be delivered between 7.30 and 8.30. I was sceptical as I have never had any good experiences with delivery drivers. To my surprise the delivery driver turned up at 7.45am. Delivered the new dryer and took the old one away. Fantastic service. Thanks Appliances Online. Keep up the good work and great service. Liz, Canberra, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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