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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Customer service was excellent
Hi, I would like to thank the team at Appliance online for the excellent service from the time I ordered online to the time we took delivery of our new Bosch washing machine. The delivery men rang on the morning of delivery all on time and when they delivered they where very polite. I will be defiantly be using Appliance online again and will recommend them to all my friends. Customer service was excellent. Thank You. Jay Surti , HOPE ISLAND QLD
Extremely helpful and pleasant
I thought the people I have dealt with on the phone (and online) were extremely helpful and pleasant. I will recommend you to everyone I know. Peter, Greensborough, VIC
excellent service, fast delivery
Hi, i just wish more companies in Australia had the same, excellent service, fast delivery and courteous delivery people. I was so surprise at how quickly you accepted my order and delivery and removed my old fridge. Many thanks, I will certainly recommend your company and will hopefully use you again and again for future appliances. Well done! Chris
Chris , East Freemantle
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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