The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Providing another alternative product
Great service! Thanks for delivering product on time and for providing another alternative product as the one we ordered was not available. Happy customer. Felicity,
Courteous and friendly
Thanks Sam- great phone manner, courteous and friendly. Much appreciated. Thank you Alison, Melbourne, VIC
Very happy with your service today
Hi,
just wanted to say that I was very happy with your service today. I
had a fridge delivered and was worried that the delivery man would
damage my newly painted walls. He was excellent. Called me to arrange a
time, arrived on time and was extremely careful when carrying in the
fridge. Nice work! Appliances Online Customer, Ormand, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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