The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
COMPLIMENTS to your company and staff
I just wanted to say a big THANK YOU to your staff for delivering my fridge EARLY. They were so friendly, polite and helpful. They took away my old fridge and set up my new fridge for me, which made things so easy for me. The fridge is fantastic and I just wanted to send big COMPLIMENTS to your company and staff, who did a fantastic job. All the best and many thanks. Samantha, Randwick, NSW
Very friendly and professional
I would just like to let the company know that we found your service excellent and the staff we dealt with very friendly and professional – we are recommending you to others and will definitely buy from you again. Di, Leeming, WA
Prompt delivery, great prices and constant communication
Hey, Your service regarding my order has been completely top notch. Having had a dent in our original fridge, your staff promptly rectified the problem without question or making me jump through hoops. That to me is just great and not service I would have received from the established bricks and mortar stores.
I know I will certainly be recommending your organisation to others. The prompt delivery, great prices and constant communication were all greatly appreciated. You have made moving into our first house so much easier. Many thanks. Richard, Croydon, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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