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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Proficient and efficient
I had a new fridge delivered by your company on Monday 31/10. The two young men Warren and Glen were both proficient and efficient in the way they went about their work. These are difficult delivery addresses around here and it was a pleasure to see how Warren sized up the situation and then calmly guided Glen in the best way to put the fridge into place.
Please pass on my appreciation. Dianne, Avalon, NSW
We would recommend you to others
We have just got back from Holidays on the weekend so I went into the shop yesterday.They delivered it last night and we have plugged it in. It is dent free and appears to be in running order! The milk is cold ha-ha. My partner and I are most impressed with Appliances Online and your after sales service especially for your handling of matters and the lengths you have gone through. Even after your creative thinking you have still made enquiries even though the matter was outside of your hands. Of course we would recommend you to others and although you are unable to service the area in which we live if you did Appliances Online would be our first choice for point of purchase. We cant speak highly enough of your handling of the matter. So a big fat thank you to yourself and others concerned for not leaving us high and dry its so refreshing to see a business actually take the time to do something in the best interests of the customer even though there was certainly no easy solution! Your efforts have been truly appreciated. Krishna, Newman, WA
The service was informative & amazingly fast
I called this store, & was extremely delighted to find every person I spoke to, incredibly helpful! what a lovely bunch! thank you! The service was informative & amazingly fast,I have already got my goods! i look forward to dealing with you again! Thank you, Bibi, Mudgee, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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