The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The online purchase was easy and enjoyable
I just wanted to say how much I appreciate the service that was provided to me today. the online purchase was easy and enjoyable. the washing machine was delivered exactly when I was told it would be here. The guys that delivered it where incredibly professional, good natured and kind. and show kindness to my son who was trying to get under their feet. I'm now doing my first load of washing in it. I can't get over how quiet it is. I'm very happy. I just went to facebook to highly recommend your service to everyone. Joanne, North Booval, QLD
Outstanding Service - Exceeded Expectations
Outstanding Service - Exceeded Expectations.
Thank you for offering such a great range of products at very competitive prices via a very easy to use and comprehensive website!
We placed our order for a washing machine on Friday afternoon and couldnt believe it was ready to be delivered to our home the following Tuesday afternoon ie 2 business days turnaround - that is unheard of in WA!
The delivery service went very smoothly and the two delivery men were extremely polite, considerate, efficient and tidy!
We look forward to recommending Appliances Online to all our friends/family who are in need of appliances. Joanne, Lathlain, WA
We are very impressed with your service
We recently purchased a refrigirator from you. We were very impressed with the friendly and helpfull delivery men, the price of the item on your site was $ 994.00 plus $ 16.00 delivery (from Sydney to Canberra) this included instalation and removel of the old fridge. The same fridge was $1390.00 at ***, but they wanted 50.00 delivery and no removal of the old fridge. We are very impressed with your service and have recommended your site to friends. Many thanks. Imke, Garran, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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